You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: danielfromkailua
danielfromkailua Author
User level: Level 1
9 points

Win 10 migration to brand new M1 Pro MBP 14"

I am trying...

I've been a windows person since 3.1 and finally decided to make the switch to Apple. Problems!

Using 12.2.2 and downloaded the appropriate migration program. Installed it and BAM "an error occurred while preparing your information for transfer." OK, delete 2.4.0.0 and download 2.3.1.0 which is for the previous version of Mac OS. It will almost work because it gets farther than 2.4.0.0, but not quite because it is not the latest version (2.4.0.0) of Mac OS.

I really, really want this computer to work, but after a week, I'm not making the progress I think I should, and it's frustrating me. All I really want to do is transfer all my files from Win 10 to Mac. I've been thinking about Genius Bar but that's 45 miles away. Any suggestions would be GREATLY appreciated.

Help!

MacBook Pro

Posted on Feb 16, 2022 6:24 PM

Reply
Question marked as Top-ranking reply
User profile for user: Tesserax
Tesserax
User level: Level 10
152,398 points

Posted on Feb 16, 2022 7:03 PM

Only 45 miles, lucky you! ;)


Anyways, welcome to the Apple family! To better understand where you are having difficulty with migrating your data from your Windows PC to your new M1 Mac, at which of the following points in the migration process does it fail:


  1. Downloading and installing the latest version of Apple's Windows Migration Assistant (WMA)?
  2. Running the WMA on your Windows PC?
  3. Running Migration Assistant (MA) on your M1 Mac?
  4. With both versions of Migration Assistant running, getting both devices to "see" each other on the same local network? If not, did you verify that "Network Discovery" is enabled on the Windows PC?
  5. When running the MA on the Mac did it discover the WMA running on the PC?
  6. If it discovered it, did a code show up on the Mac, and then, the same code appear on the PC?
  7. Did you get a list of what to transfer from the PC on the Mac?
  8. After selecting what you want transferred, and selecting continue, did the transfer proceed?
  9. Did the transfer complete successfully?
View in context

Similar questions

6 replies
Question marked as Top-ranking reply
User profile for user: Tesserax
Tesserax
User level: Level 10
152,398 points

Feb 16, 2022 7:03 PM in response to danielfromkailua

Only 45 miles, lucky you! ;)


Anyways, welcome to the Apple family! To better understand where you are having difficulty with migrating your data from your Windows PC to your new M1 Mac, at which of the following points in the migration process does it fail:


  1. Downloading and installing the latest version of Apple's Windows Migration Assistant (WMA)?
  2. Running the WMA on your Windows PC?
  3. Running Migration Assistant (MA) on your M1 Mac?
  4. With both versions of Migration Assistant running, getting both devices to "see" each other on the same local network? If not, did you verify that "Network Discovery" is enabled on the Windows PC?
  5. When running the MA on the Mac did it discover the WMA running on the PC?
  6. If it discovered it, did a code show up on the Mac, and then, the same code appear on the PC?
  7. Did you get a list of what to transfer from the PC on the Mac?
  8. After selecting what you want transferred, and selecting continue, did the transfer proceed?
  9. Did the transfer complete successfully?
Reply
User profile for user: VikingOSX
VikingOSX
Community+ 2024
User level: Level 10
116,861 points

Feb 16, 2022 7:08 PM in response to danielfromkailua

Just an observation. The current Monterey release is v12.2.1, not 12.2.2. Are you attempting transfer on the same network via Wi-Fi or Ethernet using a USB-C to Gigabit adapter?


Shut off any firewalls, or anti-virus software on Windows and on macOS (if installed there too). Review the following: Move your data from a Windows PC to a Mac, and use that v2.4.0.0 version again.


If it still does not work, I suggest that you schedule an appointment with the Apple Genius bar, even if it is 45 miles away.

Reply
User profile for user: danielfromkailua
danielfromkailua Author
User level: Level 1
9 points

Feb 17, 2022 11:00 AM in response to Tesserax

Only 45 miles? I never looked at it that way, but you're right, that is pretty close. Thank you for responding so quickly.

Rather than trying to get the migration software to work, I'm just going to use my time copying everything over on a USB drive. It's a little slow putting stuff on it from the Win computer, but when you plug that USB drive into the Mac, it's amazing how incredibly fast stuff transfers. Again, thanks for your responses.

Reply

Win 10 migration to brand new M1 Pro MBP 14"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up