Ipad problem
How do I get a remote management username and password?
iPad Air 2, iPadOS 14
Question marked as
Top-ranking reply
Hi ryea16, thank you for posting in Apple Support Communities.
As per the following linked article, the organisation that installed MDM on your iPad can provide the username and password and/or remove MDM from the iPad:
https://support.apple.com/en-au/HT211111
You can also contact Apple Support for further guidance as follows:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
- Using the "Apple Support" app, available and downloadable from App Store.