iPhone suddenly shutdown and don't want to restart

Morning guys,

Please kindly help me.


My iPhone 12 Pro is suddenly shutdown, appears the apple logo, and don't want to restart.

What should I do?

I already try to connect the phone to the iTunes, but it's not responding.


Thank you in advance for the help.

iPhone 12 Pro, iOS 15

Posted on Feb 11, 2022 4:40 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Feb 12, 2022 2:08 AM

see the process below

 If your iPhone is stuck on the Apple logo - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

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iPhone suddenly shutdown and don't want to restart

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