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edawg7468 Author

Level 1

8 points

My watch won't respond and the screen is black

I dropped my watch and now it won't charge or turn on. The screen is blank and I can't force restart it. What can I do to fix it? Do I need to send it in for service.

Apple Watch Series 6, watchOS 8

Posted on Feb 9, 2022 2:13 PM

Top-ranking reply

lobsterghost1

Level 10

150,234 points

Posted on Feb 9, 2022 6:05 PM

Apparently the drop caused some harm. If you have an Apple Store near you, schedule an appointment at the Genius Bar. You can also take it to a Best Buy store as they are an Apple Authorized Service Provider. If neither are options here is a link, you can use to get the service process going --> watch Repair - Official Apple Support

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My watch won't respond and the screen is black

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