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User profile for user: JSalk
JSalk Author
User level: Level 1
4 points

Increase in pop up ads using Safari 13.1

In the last two months (Dec 2021-Jan 2022) I've seen an increase in pop up ads, from zero to every time I use Safari, by way of opening a new browser window. You can see the address form in the Safari window. Sometimes the ad opens, sometimes the address disappears before the ad opens. I've even seen an ad saying Apple has detected unusual pop up activity, and I should click on a link to contact Apple support. I have not done that. My Mac is 6 years old. I'm using high sierra 10.13. Do I have reasonable options to prevent the pop ups?

Thank you.

iMac 21.5″, macOS 10.13

Posted on Feb 6, 2022 4:38 PM

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User profile for user: dominic23
dominic23
User level: Level 10
83,952 points

Posted on Feb 7, 2022 4:36 AM

   1. Remove adware if installed on your Mac..


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.


  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

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Question marked as Top-ranking reply
User profile for user: dominic23
dominic23
User level: Level 10
83,952 points

Feb 7, 2022 4:36 AM in response to JSalk

   1. Remove adware if installed on your Mac..


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.


  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

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Increase in pop up ads using Safari 13.1

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