You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Someone used my Apple ID and spent money

My apple ID has payment link with my PayPal. Any yesterday i check email. They tell me someone used my ID buy purchase and spend 25.99pound. And remind me if not mine just change password as soon as possible.It's a vip for some software in china. But i living in uk. It has be someone know my Apple ID.and use it speed 25.99pound on 3rd Feb. so i request for refun. Can u try to answer me as soon as possible.thank you


[Edited by Moderator]

iPhone 11, iOS 15

Posted on Feb 5, 2022 4:50 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2022 5:43 AM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


3 replies
Question marked as Top-ranking reply

Feb 5, 2022 5:43 AM in response to chaojie193

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Feb 5, 2022 5:43 AM in response to chaojie193

You are addressing this to another user and not to Apple in this forum.


Apple Support Community Forum


This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.



Someone used my Apple ID and spent money

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.