You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have pressed and held the side button in, but my IPhone 11 does not turn off. What else can I do to turn it off?

I have pressed and held the side button in, but my IPhone 11 does not turn off. What else can I do to turn it off?

Apple Watch Series 6, watchOS 8

Posted on Feb 2, 2022 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2022 8:44 AM

That is not how you turn off an iPhone 11.


See here:


Restart your iPhone - Apple Support


How to restart your iPhone X, 11, 12, or 13
Press and hold either volume button and the side button until the power off slider appears.
Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.



1 reply
Question marked as Top-ranking reply

Feb 2, 2022 8:44 AM in response to Simejoe

That is not how you turn off an iPhone 11.


See here:


Restart your iPhone - Apple Support


How to restart your iPhone X, 11, 12, or 13
Press and hold either volume button and the side button until the power off slider appears.
Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.



I have pressed and held the side button in, but my IPhone 11 does not turn off. What else can I do to turn it off?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.