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Downloading apps

I recently got the new iPhone 13 pro max


and I’m having trouble downloading apps. It’s asks for verification so I put my Id password in and then it takes me to billing which it doesn’t have anything showing that something is wrong with my card but then when I continue it stays on a loading screen until it goes away. Doesn’t begin downloading the app

iPhone 13 Pro Max, iOS 15

Posted on Feb 1, 2022 7:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2022 7:45 AM

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.


Log in to https://appleid.apple.com with your Apple ID credentials.

Scroll Down to the Payment and Shipping Section

Tap on Edit

You will be given both Billing and Shipping Addresses to edit.



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

1 reply
Question marked as Top-ranking reply

Feb 1, 2022 7:45 AM in response to kelsei240

Probably you have the wrong Country / Billing / Shipping Address in the Apple ID. This should be the same as the issuing Bank Country.


Log in to https://appleid.apple.com with your Apple ID credentials.

Scroll Down to the Payment and Shipping Section

Tap on Edit

You will be given both Billing and Shipping Addresses to edit.



Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple ...


Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID.

Downloading apps

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