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iphone restarts repeatedly unable to use phone

My son’s iphone XR started rebooting suddenly yesterday. Cycles to Apple logo then turns off… can’t get in to phone to run an update to see if that might help… Any ideas?

Have tried Forced restart. Can’t log in to iCloud to check backups as the phone not working so can’t receive text message for 2 factor authentication…


Any help appreciated.

iPhone XR

Posted on Jan 30, 2022 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2022 3:36 PM

Start here

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

 but it probably needs repair, hopefully only a battery.

You can reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support 

or 

click on

 your device probably needs service.

1 reply
Question marked as Top-ranking reply

Jan 30, 2022 3:36 PM in response to LaineyGrey

Start here

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

 but it probably needs repair, hopefully only a battery.

You can reach out to Apple Support directly. Depending on your region, you may be able to reach them here: contact Apple Support 

or 

click on

 your device probably needs service.

iphone restarts repeatedly unable to use phone

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