You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, I bought iPhone 11, at first I can turn on and off using the side button but after a day I can’t use it to turn off the phone. But I can use it to turn on the phone,wake/sleep.is there any way I can fix this?
iPhone 11, iOS 15
That's by design on new models, as per this support article:--> Restart your iPhone - Apple Support
That's by design on new models, as per this support article:--> Restart your iPhone - Apple Support
It is not broken. Using the side button alone on the iPhone 11 is used for different functions. The action described by ProustGiulio is the correct method to turning off the iPhone 11. It is not broken. You would not have been able to turn it off with the side button alone. You can put it to sleep, but not turn it off.
To turn off an iPhone 11, press and hold either volume down button and the side (power) button until the power off slider appears.
Regards
Giulio
Thanks. However I want to know why I can’t use the side button alone to turn off the phone. I’m just wondering it’s broken since I just bought it.
Side button not functioning
