Apple TV device doesn’t respond to remote. Batteries are fresh. How do I proceed

can an Apple TV 3 device be reset f it doesn’t respond to the remote control?

Apple TV 4K, tvOS 15

Posted on Jan 27, 2022 2:26 PM

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Posted on Jan 27, 2022 3:46 PM

You can try pressing the menu and down together to reset. If you have an iPhone/iPad use their remote and then try the remote again.

Or

https://support.apple.com/en-us/HT203777#:~:text=1%20Try%20these%20steps%20first.%20Find%20out%20which,the%20remote%20is%20called%20Siri%20Remote.%20See%20More.

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Question marked as ⚠️ Top-ranking reply

Jan 27, 2022 3:46 PM in response to 48dad

You can try pressing the menu and down together to reset. If you have an iPhone/iPad use their remote and then try the remote again.

Or

https://support.apple.com/en-us/HT203777#:~:text=1%20Try%20these%20steps%20first.%20Find%20out%20which,the%20remote%20is%20called%20Siri%20Remote.%20See%20More.

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Apple TV device doesn’t respond to remote. Batteries are fresh. How do I proceed

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