iPhone 13 15.2 update install now button grey

Hi there!

When I attempt to update iPhone 13 15.2 to 15.2.1 it downloads by then has the install now button grayed out. Help?

🙏🏼

iPhone 13, iOS 15

Posted on Jan 13, 2022 06:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2022 07:10 PM

Hi,


If the ‘Install’ button is greyed out, there is usually a message underneath that further clarifies why the update cannot be installed.

Do you see a message under ‘Install’?


If no, confirm you do not have any screen time restrictions enabled.

Settings > Screen Time.


You must also be connected to a Wi-fi network in order to Install iOS updates. The following articles should be able to further assist:

1 reply
Question marked as Top-ranking reply

Jan 13, 2022 07:10 PM in response to jypsyjen

Hi,


If the ‘Install’ button is greyed out, there is usually a message underneath that further clarifies why the update cannot be installed.

Do you see a message under ‘Install’?


If no, confirm you do not have any screen time restrictions enabled.

Settings > Screen Time.


You must also be connected to a Wi-fi network in order to Install iOS updates. The following articles should be able to further assist:

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 15.2 update install now button grey

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