My iMac (2020) won't shut down.

It restarts from a black screen shortly after I turn it off with a message to press any key.

when I log in a message refers to a problem which refers to a settings conflict problem and indicates this is being sent to Apple. The code text ir totally foreign to me.

Posted on Jan 10, 2022 02:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 03:09 PM

Hold down the power button on the back of the computer until it shuts down.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iMac (2020) won't shut down.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.