You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Watch is not accepting my apple id which is correct and used earlier

i have reset my mobile and watch, after this not able to pair my iphone iwth i watch. When i enter my apple id and password, it is showing that - this apple id is "The Apple id can not be used to unlock this apple watch".


What should i do now, as not able to connect.

Posted on Jan 10, 2022 1:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 3:53 AM

Your brother has to remove the activation lock,read here;

What to do before you sell, give away or trade in your Apple Watch


5 replies

Jan 10, 2022 2:57 AM in response to Community User

This is my watch with serial number G9***12F.

Earlier my brother is using it with apple id and i am using from last more than 5 months with apple id


Now i have reset my mobile and watch due to getting issue of charging.


Currently when i try to pair my watch and iphone getting error as provided earlier


[Personal Information Edited by Moderator]

Jan 11, 2022 1:27 AM in response to rajeshwarpopshetwar

You can ask apple to remove the activation lock online on this page;

Online Activation Lock Removal Tool.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Watch is not accepting my apple id which is correct and used earlier

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.