recovery key

How can I use my recovery key or what website should I use

iPad mini Wi-Fi

Posted on Jan 9, 2022 4:51 PM

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Jan 10, 2022 2:35 PM in response to jhaden34

Hello jhaden34,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with your Apple ID. We're happy to provide some information to assist.


You started from an excellent resource: If you forgot your Apple ID password

Specifically, the section that states.


"If you can't change or reset your password


If you tried the previous steps and were unable to change or reset your password, try these steps instead. 


  1. Go to iforgot.apple.com.
  2. Enter your Apple ID. Did you forget your Apple ID?
  3. Select the option to reset your password, then choose Continue.
  4. Choose to answer your security questions, get an email, or enter your Recovery Key.* Learn what to do if you don't receive your verification or reset email
  5. Follow the onscreen steps to reset your password. 

After you reset your password, you'll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.


* If you permanently lost your Recovery Key or access to your trusted device, you can't change your password."



Cheers!

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