Unable to activate Face ID on this iPhone

No matter, resets all the steps online etc... and nothing works lol

always no matter what since the update and it says Unable to activate Face ID on this iPhone


iPhone 13, iOS 15

Posted on Jan 3, 2022 8:08 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 3, 2022 8:11 PM

It sounds like there may be a hardware issue with your Face ID module. Before we jump to that conclusion you might want to try following the steps in this troubleshooting article: If Face ID isn't working on your iPhone or iPad Pro - Apple Support (CA).


If you are able to post a screenshot of the Error message you are getting that would be very helpful as well.

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jan 3, 2022 8:11 PM in response to stergios1989

It sounds like there may be a hardware issue with your Face ID module. Before we jump to that conclusion you might want to try following the steps in this troubleshooting article: If Face ID isn't working on your iPhone or iPad Pro - Apple Support (CA).


If you are able to post a screenshot of the Error message you are getting that would be very helpful as well.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to activate Face ID on this iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.