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Need help backing up and restore my locked phone

I locked my phone because I forgot my passcode so i need to back up using itunes and then reset my phone to factory settings but i need help


iPhone XS Max, iOS 14

Posted on Jan 2, 2022 12:51 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2022 12:58 PM

You will not be able to back-up until you get the phone unlocked. It is too late to back-up. You will need to restore the device using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here…

If you forgot your iPhone passcode - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 2, 2022 12:58 PM in response to Austiniphonehelp

You will not be able to back-up until you get the phone unlocked. It is too late to back-up. You will need to restore the device using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here…

If you forgot your iPhone passcode - Apple Support

Need help backing up and restore my locked phone

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