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Level 1

4 points

Face ID finish working in my iPhone 12 Pro Max and also in my iPhone 13 Pro

How to solve this issue

Posted on Dec 31, 2021 5:29 PM

Top-ranking reply

Level 10

230,678 points

Posted on Dec 31, 2021 6:09 PM

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store.

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