Why does the screen on my iPhoneX go Black during or while placing a call? And will NOT come back on! It’s extremely frustrating when you’re on a call and they’re asking you to “please press 1 for whatever” and your screen is Black! You can't end the call either
iPhone X, iOS 15
Your proximity sensor may have failed or is covered up. Try a call without your case. If it still happens click on the Get Support link at the top right of this page.
Your proximity sensor may have failed or is covered up. Try a call without your case. If it still happens click on the Get Support link at the top right of this page.
Hello ~ Take a look here and have you already tried a forced restart?
If your iPhone won't turn on or is frozen - Apple Support
~Katana-San~
black screen
