Earier Imac doesn't complete startup. Stuck on logo and progress bar

My Imac is stuck on logo and progress bar-tried opt+r, but no fix. Suggestions?


iMac 27″, macOS 10.13

Posted on Dec 29, 2021 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2021 10:50 AM

Please refer to If your Mac doesn't start up all the way - Apple Support. It is likely a hardware failure. What model year is the old iMac?

7 replies

Dec 29, 2021 12:53 PM in response to ChrisChag4417

A 2013 is considered obsolete and if it has any type of HD in it that has likely failed. IMHO it is not worth fixing, however you can take it to your local independent AASP to have it diagnosed.


Here is the process to locate Apple Authorized Service Providers:

  1. Go to Apple Support.
  2. Follow the prompts to make an appointment for your phone screen repair.
  3. Then, you will see a list of Apple Authorized Service Providers near your area. Additionally, you will see other repair service providers, including third-party repair services.


Another option is to consider replacing it. You have a LOT of options available to you and if you want some help to explore those feel free to ask.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Earier Imac doesn't complete startup. Stuck on logo and progress bar

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.