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All my songs have disappeared from my icloud music library. I've tried everything making sure the correct boxes are checked in preferences. I can't do ANYTHING because I keep getting:
Genius results can't be updated because the iTunes store doesn't recognize your iTunes library
PLEASE HELP. There is NO WAY visible to TURN OFF GENIUS.
See the 'Turn Genius on or off' section in:
Use Genius Shuffle, Genius Playlists, or Genius Mixes in iTunes on PC - Apple Support
See the 'Turn Genius on or off' section in:
Use Genius Shuffle, Genius Playlists, or Genius Mixes in iTunes on PC - Apple Support
Hi,
Try signing out of your iTunes account. This will delete genius. Sign back in to iTunes, make sure iCloud music library is enabled. Genius will now be updated and music that is in the cloud shoul now be shown.
Jim
I tried all of that. There is no option to turn off Genius no matter what the support pages say.
I’ve done all of that. It changes nothing.
Songs no longer in icloud. Can't get them back into icloud because of GENIUS??
