I cant reset my pw it says there was an error connecting to the Apple ID server

my internet connection is healthy however it still says "There was a error connecting to the Apple Id server".

FYI: i forgot my password so i am trying through recovery assistant option.

if the problem is on Apple's end you usually see that on this stays page:

Apple - Support - System Status

The connection to the Apple servers needs to be REALLY simple.

Common problems include:

Hidden Network-name

required use of a proxy server to get Internet access

required use of a login page to get Internet access

Use of a login server or certificate to get Internet access

Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)

Use of Fixed IP address rather than good old DHCP

Variance of the time by more than five minutes

Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]

Unfortunately not yet. I was supposed to call then today but unfortunately i had to go to urgent care for my son. I will check when i get home if the wifi will work. Will keep you posted if there are updates.

Hi Grant, on my case i can say that im sure that is not something on my network. it normally works. Time on all devices its the same, and its exactly the same one as the one displayed on some worlds hour references websites.

im having the same issues on 2 windows hostnames with icloud, 1 macbook pro with latest OS. 1 ipad and 3 iphones. Already reseted the password on apple id website twice. also im unable to access icloud as it states that there is an error. Came here to see some real troubleshooting, not tipical copy paste solutions. ah, i ve tried on 3 different networks (600mbps simetric Fiber + 2 different cellular carriers with +300mbps)

definetively the system status website is not being accurate, and the apple id service is being affected by the icloud issue.

2 Win 10 hostnames with Icloud PC client. To add more details, i have the 2nd factor autentification enabled and the codes are not reaching my main device. some of the request came after 5-10 minutes, but even typing them on the logging screen (either on IOS, MacOS or Windows, leads to the "unable to reach apple id authentication servers"

The Apple-ID Server needed to validate your Apple-ID password is on the Internet. How is your Internet connection?

This is me too. Ive tried on my wifi and did a hotspot with my phone but cannot connect still and im trying to reset my password with my macbook pro. Please help.

I’m experiencing the same issue. Did the same WiFi and hotspot. Have you received help?

I'm having the same issue. My iCloud has stopped backing up and says I need to re-enter my password, but then I get a "error connecting to Apple server" message.

Same thing here in spain, issues on all my devices. Password works fine on apple.id site but the devices are unable to use the credentials. getting different error messages

<< 2 windows hostnames >>

I don't understand that reference. Are you having similar trouble with Windows computers as well as your MacBook Pro?