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I can’t update my Mac, it won’t connect to app store

I factory reset my Mac and still can’t update the software it won’t connect to App Store

MacBook Pro

Posted on Dec 19, 2021 2:31 PM

Top-ranking reply

MsPamelaM2

Level 2

355 points

Posted on Dec 19, 2021 2:42 PM

Be sure you completed every step in this link:

What to do before you sell, give away, or trade in your Mac

This will guide you, for each chip type and which OS (monterrey is much easier):

https://support.apple.com/en-us/HT208496

How to reinstall Mac OS

https://support.apple.com/en-us/HT204904

You'll need to provide a wifi I believe for any reinstall. It will take some time, and if you have any local congestion, it might be better to wait until late evening. It takes some bandwidth. I did this recently, completely erasing, and doing a full reinstall. Be patient :-)

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I can’t update my Mac, it won’t connect to app store

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