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FaceTime won't activate

facetime activation unsuccessful

what to do



[Re-Titled by Moderator]


Posted on Dec 18, 2021 10:36 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2021 10:41 PM

Welcome to Apple Support Community!


If you can’t turn on or sign in to iMessage or FaceTime https://support.apple.com/en-us/HT201422


Turn off and restart iMessage and FaceTime


  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device:
  1. Turn iMessage and FaceTime back on


It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:


  1. Make sure that your device has the latest version of iOS or iPadOS.
  2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
  3. If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS.
  4. Contact Apple Support.


Hope this helps






2 replies
Question marked as Top-ranking reply

Dec 18, 2021 10:41 PM in response to rajen48

Welcome to Apple Support Community!


If you can’t turn on or sign in to iMessage or FaceTime https://support.apple.com/en-us/HT201422


Turn off and restart iMessage and FaceTime


  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device:
  1. Turn iMessage and FaceTime back on


It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:


  1. Make sure that your device has the latest version of iOS or iPadOS.
  2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
  3. If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS.
  4. Contact Apple Support.


Hope this helps






FaceTime won't activate

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