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Chapina22 Author

Level 1

4 points

Mac HD accidental erasure

I’m preparing my MacBook to send back to apple, followed the steps to prepare the laptop but accidentally erased Mac HD drive. How do I get it back? I can’t seem to reinstall OS. Just get a file icon with a question mark.

Posted on Dec 18, 2021 4:18 AM

Top-ranking reply

kaz-k

Level 9

50,232 points

Posted on Dec 18, 2021 4:44 AM

Hi,

First of all, you should resetting NVRAM, then start up in Recovery Mode and reformat the internal drive, then reinstall macOS which could works.

Reset NVRAM or PRAM on your Mac - Apple Support

How to reinstall macOS - Apple Support

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Mac HD accidental erasure

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