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Apply account disabled from Appstore and Itunes

I was trying to update an app and i received a message that my account has been disabled i don’t understand how this has happened please help me

Posted on Dec 16, 2021 10:02 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2021 5:36 AM

Hello,


Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

2 replies
Question marked as Top-ranking reply

Dec 17, 2021 5:36 AM in response to SarahBhutto

Hello,


Apple says if you see this message (or one saying, "You cannot login because your account has been locked" ), "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Speak with Apple Support by clicking on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

Dec 16, 2021 10:11 PM in response to SarahBhutto

SarahBhutto Said:

"Apply account disabled from Appstore and Itunes: I was trying to update an app and i received a message that my account has been disabled i don’t understand how this has happened please help me"

-------


Contact Apple Support.


Why the Issue?:

Because you need to get your Apple Account unlocked. So to get it unlocked, refer to the following...


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


So...

To Re-Enable it:

As you might suspect, no one here would know the reason for this occurrence, of course. So, contact Apple Support. They’ll know why this occurred and will run you right through the fix.

Contact Apple Support:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Apply account disabled from Appstore and Itunes

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