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getrhythm Author

Level 1

4 points

Disappearing notes in Contacts

Something is erasing/hiding my Notes in Contacts. I suspect an unknown/bad synch between my phone, iCloud and my company’s Advisor 360 software as my company, MassMutual, owns my contacts on that platform…or I’m just being paranoid.

I also have a problem with Yahoo grabbing and building its own partial “Group” in my Contacts.

Regardless, I need someone familiar with how Contacts data on my phone and in iCloud can interact with that kind of proprietary CRM platform and possible with Yahoo, to cause lost/mis-placed data.

Thanks!

iPhone 6s Plus, iOS 15

Posted on Dec 15, 2021 6:56 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,058 points

Posted on Dec 15, 2021 6:58 AM

Is this your corporate iPhone? Then please contact the system administrator of your corporate
If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Or please contact the system administrator of the organisation who provided the profile to you

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Disappearing notes in Contacts

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