You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Invalid Serial number iPhone 7

I want to trade in my iPhone 7 as I'm buying a new iPhone online at the Apple store. When I look up the serial number it is only giving me 10 digits followed by ... this means that when I type in the serial number it says it's invalid. How can I find out what the last 2 digits are please


iPhone 7, iOS 14

Posted on Dec 14, 2021 7:23 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2021 10:19 AM

Let's start by double-checking how to find out your iPhone's serial number with this support article:


This should provide you with your phone's proper serial number. You can then try again with trading it in.

3 replies

Invalid Serial number iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.