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Katielee94 Author

Level 1

4 points

Bill

Hi I have had a bill come out for £24.99 to apple.com but I have no idea what it is

iPhone 13 Pro, iOS 15

Posted on Dec 14, 2021 3:12 AM

Top-ranking reply

Smilin-Brian

Level 9

56,519 points

Posted on Dec 14, 2021 3:21 AM

How to see what you were charged for

To see your purchase history, go to reportaproblem.apple.com.
Sign in with your Apple ID.
A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.

If you still can't identify the charge

Can't find a matching charge at

reportaproblem.apple.com? Find out if you used another account to make a purchase.

Search your email for the words “receipt from Apple.”
Look for a receipt that matches the amount that you see on your billing statement.
On the receipt, see what was purchased and which Apple ID was used.

Contact Apple Support

If you checked reportaproblem.apple.com and your emailed receipts and you're still not sure why you were charged, contact Apple Support. 

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Bill

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