link from apple support for old Mac OS not working

Indeed, the links no longer work since macOS Monterey was released just under 2 months ago. I told Apple about it but it will take time before they fix the problem. In the meantime, please contact Apple Support to find out if they have a solution: https://getsupport.apple.com/.

dialabrain wrote:

I didn't Apple Support did for this user…

See: Apple Support found the solution for this user.

https://discussions.apple.com/thread/253461520?answerId=256475806022#256475806022

Thanks dialabrain. I should have thought of it. I thought there was a nifty way to get the link just like you can for an iOS/iPadOS app when you share it: the recipient (usually myself) sees the link to the App Store.

For Catalina, paste this into Safari's address field…

macappstore://apps.apple.com/us/app/macos-catalina/id1466841314?mt=12

6x6 wrote:

@dialabrain,

I'm curious, how did you find/figure out this link?

I didn't Apple Support did for this user…

See: Apple Support found the solution for this user.

https://discussions.apple.com/thread/253461520?answerId=256475806022#256475806022

@dialabrain,

I'm curious, how did you find/figure out this link?

You're welcome.