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Right Side button on my 12 Pro is not working

This has been an ongoing issue for the last couple months it was doing it a while back and then all of a sudden it started working again and now it is unresponsive for the last week. The first time I took it to the Apple store I did it already started working at that point. Very frustrating! Feel like I’m getting the runaround when I call I need to have a lot of time to address this issue.

iPhone 12 Pro

Posted on Dec 12, 2021 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 13, 2021 12:57 AM

I assume you have Raise to Wake turned on otherwise you would not be able to use it at all.

How to arrange  a repair

First try a Forced restart (May or may not work with the dodgy power button)

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

 

https://support.apple.com/iphone/repair/service

 

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

 

1 reply
Question marked as Top-ranking reply

Dec 13, 2021 12:57 AM in response to Little_muscle

I assume you have Raise to Wake turned on otherwise you would not be able to use it at all.

How to arrange  a repair

First try a Forced restart (May or may not work with the dodgy power button)

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

If no better

You should arrange a repair

 

https://support.apple.com/iphone/repair/service

 

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

 

Right Side button on my 12 Pro is not working

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