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So like I recently bought an app by accident which was paid through an Apple gift card which I really didn’t mean to. So I requested a refund but it says ineligible for refund since I had really bought it b6 mistake. Plus to add on, I already have this paid app on another ACCNT which leaves me mouse on buying it on this ACCNT. And if y’all wondering, the app was Minecraft. Please I rlly need that refund. Thanks
What you purchase with one Apple ID has no bearing on using that app with another Apple ID. Apps are not transferable between accounts.
If the automated system says you aren't eligible for a refund, your alternative is to speak to Apple directly.
Get Support -
M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2
What you purchase with one Apple ID has no bearing on using that app with another Apple ID. Apps are not transferable between accounts.
If the automated system says you aren't eligible for a refund, your alternative is to speak to Apple directly.
Get Support -
M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2
I agree but what im tryna say is that i want a refund bcs that app has already been downloaded in a nother accnt but when i tried refunding it said not elegible. Plus i also refunded anotber app which has yet to be reviewed too and its been over 48 hrs. And i opened ur link but when i put my reasoning, it tells me to redirect to the same refund website
heres the proof. Its is in the website https://reportaproblem.apple.com/status
1-800-MY-APPLE
Sry but i dont understand what to do here
And plus the 48 hrs had passed on another refund i put in for another app. They still hvnet sent back whether it is refundable or not.
not elegible for refund
