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ccharris529 Author

Level 1

4 points

account says i dont have any purchases

my account says i made an app purchase but when i requested a refund it said i had no purchases. what do I do??

Posted on Dec 11, 2021 4:59 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Dec 11, 2021 5:03 AM

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.

If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

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account says i dont have any purchases

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