You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fingerprint deleting

I have a password and a fingerprint on my IPAD. The fingerprint has never worked. Usually, the Pad lets me use my password. However, it is not letting me in with my password, it only wants my fingerprint.

How do I just delete the fingerprint?

iPad, iPadOS 14

Posted on Dec 9, 2021 11:31 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2021 11:51 AM

Go into Settings>Touch ID & Passcode. However, you need to have access to the device to be able to do that. If you cannot open it with the Touch ID or the passcode, you are going to have to restore the device to remove the passcode and start over again. If you forgot your iPad passcode - Apple Support

1 reply

Fingerprint deleting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.