Cannot change Screen Time Passcode

I have forgotten my screen time password, and am wanting to change it. However when I correctly enter my Apple ID and password it keeps on adding a new failed attempt instead of allowing me to reset it.

iPhone 7, iOS 14

Posted on Dec 7, 2021 7:27 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2021 8:22 AM

If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> https://support.apple.com/HT211021


If you still have issues resetting your Screen Time passcode, contact Apple Support.

https://support.apple.com/contact

1 reply
Question marked as Top-ranking reply

Dec 7, 2021 8:22 AM in response to donavon257

If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> https://support.apple.com/HT211021


If you still have issues resetting your Screen Time passcode, contact Apple Support.

https://support.apple.com/contact

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Cannot change Screen Time Passcode

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