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iPad has an old employees Apple ID and password

We recently had a layoff at our company. We own 3 iPads and 2 of them have Apple IDs and passwords from ex-employees. We are unable to unlock them and would like to start using them again.

How can we remove these ex-employees from our company iPads?



Thank you,

Eric


[Personal Information Edited by Moderator]

Posted on Dec 1, 2021 2:58 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2021 3:14 PM

According to How to remove Activation Lock - Apple Support:

Start a support request

If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.


Using those links will take you to Request additional support for unlocking your device.

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iPad has an old employees Apple ID and password

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