I do not remember apple ID or password

Hi,

If you forgot your Apple ID, you can attempt to look it up.

https://support.apple.com/en-us/HT201354

Once you have remembered the email used to create your Apple ID account, you would then reset your password via https://iforgot.apple.com/password/verify/appleid by setting up account recovery.

https://support.apple.com/en-us/HT204921

Hope this helps!

Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354 Note that typically this is an email address you use.

Click on this link to read what to do "If you forgot your Apple ID password" --> https://support.apple.com/HT201487

or go directly to this link --> http://iforgot.apple.com/

Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071

If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Click here --> https://support.apple.com/HT204169