Mail app on iphone13pro

In emails, Why does the bin icon disappear and I can't select it from the 'more' option either when in the email app?


Posted on Nov 25, 2021 1:05 PM

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Posted on Nov 27, 2021 12:24 PM

Simplequestions1001,


OK. When you swipe left do you see 3 dots. If so, tap them then select 'Trash Message'. To remove multiple messages, tap Edit in the top right corner, then tap the dots next to the messages you want to delete. From there tap Trash or Archive. If you only see Archive, touch and hold Archive to see other options like Trash Selected Messages.


Best regards.

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Nov 27, 2021 12:24 PM in response to Simplequestions1001

Simplequestions1001,


OK. When you swipe left do you see 3 dots. If so, tap them then select 'Trash Message'. To remove multiple messages, tap Edit in the top right corner, then tap the dots next to the messages you want to delete. From there tap Trash or Archive. If you only see Archive, touch and hold Archive to see other options like Trash Selected Messages.


Best regards.

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Nov 26, 2021 1:19 PM in response to Simplequestions1001

Hi Simplequestions1001,


Thanks for participating in the Apple Support Communities. We'd like to know more so we can help. Are you attempting to delete emails? If so, make sure you're following these steps: Delete emails on your iPhone, iPad, and iPod touch.


If that's not what you need help with, reply with more details.


Cheers.

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Nov 27, 2021 9:29 AM in response to Simplequestions1001

Simplequestions1001,


Thanks for the reply. To confirm, do you notice an issue with multiple email accounts? Also, if you access web mail, can you delete emails normally? If you don't mind, provide some added details on the steps you're taking to delete the emails, and exactly what happens.


Take care.

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Mail app on iphone13pro

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