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I can't activate my second hand Apple Watch

Hello i got an Apple Watch second hand and the previous owner removed the device from her iCloud but it’s not letting me activate the watch under my Apple a account


[Edited by Moderator]

Posted on Nov 20, 2021 9:23 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2021 12:52 PM

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


Since this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Activation Lock on your Apple Watch.   *

2 replies
Question marked as Top-ranking reply

Nov 20, 2021 12:52 PM in response to sieed1996

You need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


Since this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Activation Lock on your Apple Watch.   *

I can't activate my second hand Apple Watch

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