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steffen297 Author

Level 1

4 points

iPhone XR Internet

Dear all,

I can connect to my Wifi. However, it is not possible to use it for browsing as usual. My iPhone also shows that mobile data (4G) is available. However, I cannot use this option either for browsing. A restart has not helped, yet. Could you please help me?

Thank you very much in advance!

iPhone XR, iOS 14

Posted on Nov 19, 2021 12:06 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,194 points

Posted on Nov 19, 2021 12:27 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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iPhone XR Internet

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