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Level 1

4 points

My software update

My software update is not working

iPhone 8, iOS 13

Posted on Nov 13, 2021 4:54 PM

Top-ranking reply

Level 10

212,528 points

Posted on Nov 13, 2021 4:55 PM

To update all of these requirements must be met:

You need at least 6 GB of free storage
You must be connected to a Wi-Fi network (and not a personal hotspot)
The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
The phone must not be in Low Power Mode
The phone must not be connected through VPN
The phone cannot be in Airplane mode

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