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My software update

My software update is not working

iPhone 8, iOS 13

Posted on Nov 13, 2021 4:54 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2021 4:55 PM

To update all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode


1 reply
Question marked as Top-ranking reply

Nov 13, 2021 4:55 PM in response to manon167

To update all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode


My software update

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