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Level 1

4 points

My phone is broken what do I do?

My phone isn't letting me get into any apps or power it off to reset it. How do I fix this?

iPhone XR, iOS 15

Posted on Nov 12, 2021 9:23 PM

Top-ranking reply

Level 10

195,717 points

Posted on Nov 12, 2021 9:41 PM

Anna013 Said:

"My phone is broken what do I do?: My phone isn't letting me get into any apps or power it off to reset it. How do I fix this?"

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Troubleshooting a Frozen iPhone:

Try the Tips at these Apple Support Links:

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