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I bought a phone from someone and they moved out of state so I have no way of contacting them , however, the iphone I purchased is locked and I have no real way of fixing the issue because I am unable to contact the original owner

I purchased a iPhone from someone that has since moved and I have no way of getting in contact with them I have been attempting setting up and activating the phone but cannot get passed the screen that says enter your apple id and / or password because they never unlocked the phone and I didn't know until it was already to late.

iPhone XS

Posted on Nov 10, 2021 1:07 PM

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Question marked as Top-ranking reply

Posted on Nov 10, 2021 1:27 PM

Only the Apple ID owner can unlock it. https://support.apple.com/en-us/HT201365

1 reply

I bought a phone from someone and they moved out of state so I have no way of contacting them , however, the iphone I purchased is locked and I have no real way of fixing the issue because I am unable to contact the original owner

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