cannot update Big Sur OS

I want to update to Big Sur OS from Mojave but it keeps saying this version is not available. Any idea how I can update?

Posted on Nov 9, 2021 07:40 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2021 07:45 PM

JCH2021 Said:

"cannot update Big Sur OS: I want to update to Big Sur OS from Mojave but it keeps saying this version is not available. Any idea how I can update?"

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Verify Compatibility:


What's the Model of your Mac:

  1. Go to: Apple Menu
  2. Select: About This Mac
  3. View: Second line-down
  4. See if your Model is Shown Here: macOS Big Sur is Compatible with these Computers - Apple Support


If Shown....


Download the Installer from Apple:

Use Safari to download it. Get it Here: Use Safari to download macOS on your Mac - Apple Support

3 replies
Question marked as Top-ranking reply

Nov 9, 2021 07:45 PM in response to JCH2021

JCH2021 Said:

"cannot update Big Sur OS: I want to update to Big Sur OS from Mojave but it keeps saying this version is not available. Any idea how I can update?"

-------


Verify Compatibility:


What's the Model of your Mac:

  1. Go to: Apple Menu
  2. Select: About This Mac
  3. View: Second line-down
  4. See if your Model is Shown Here: macOS Big Sur is Compatible with these Computers - Apple Support


If Shown....


Download the Installer from Apple:

Use Safari to download it. Get it Here: Use Safari to download macOS on your Mac - Apple Support

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cannot update Big Sur OS

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