Why can I not call out on my new iPhone 13

Why can I not call out from my new apple iPhone? I can receive calls

Posted on Nov 8, 2021 7:32 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Nov 8, 2021 7:45 PM

Wyomingmissy Said:

"Why can I not call out on my new iPhone 13: Why can I not call out from my new apple iPhone? I can receive calls"

-------


Visit the Tips on this Link: If you can't Make or Receive Calls on your iPhone - Apple Support

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Nov 8, 2021 7:45 PM in response to Wyomingmissy

Wyomingmissy Said:

"Why can I not call out on my new iPhone 13: Why can I not call out from my new apple iPhone? I can receive calls"

-------


Visit the Tips on this Link: If you can't Make or Receive Calls on your iPhone - Apple Support

Reply

Nov 8, 2021 7:40 PM in response to Wyomingmissy

Did you activate your new iPhone 13 with your carrier? Your iPhone 13 probably does not have an active service SIM card installed in it. You are able to receive calls because you have setup your iPhone 13 with the same Apple ID as your old iPhone and Wi-Fi calling is making it able to receive calls when connected to a Wi-Fi Network and it is nearby your old iPhone.

Where is the active SIM card from your old iPhone? If you have not removed it from the old iPhone, then do so and install it in the new iPhone. This will switch the active service from your old iPhone to your new iPhone.

If you have doubts about this, then contact your carrier and they will be able to help you get your iPhone activated on their network.


Axel F.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can I not call out on my new iPhone 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.