Hello my daughter purchased things without asking
I need to see if we can get a refund
iPad, iPadOS 14
Question marked as
Hi Eleann-,
Welcome to the Apple community,
where some of us do our best to help each other.
Wondering if this was a purchase from iTunes, App Store, or another kind of purchase.
This may or may not work for you, as I do not know what country you are making purchases from.
How to request a refund
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If that doesn't work for you:
, you might want to click on the "Get Support" link at the right on the top of this page to contact Apple.
or
Get a refund for purchases made with credit or debit cards using Apple Pay
Also, if you want, you can set up:
Approve what kids buy with Ask to Buy
https://support.apple.com/en-us/HT201089
All the best.