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Deregister

Why can't I deregister my device with imessage?

iPhone 7 Plus

Posted on Nov 3, 2021 11:34 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2021 11:39 AM

How are you trying to deregister your device? If you have your device, go to Settings/Messages, tap on Send & Receive, then your Apple ID and sign out.


If you no longer have your device, but have the same phone number on a new device, use this link→Deregister and Turn Off iMessage - Apple Support; it will send a confirmation to your phone number.


If the registered number is no longer in use you don’t have to deregister it; after a few days it will be automatically deregister.

1 reply
Question marked as Top-ranking reply

Nov 3, 2021 11:39 AM in response to KristaCard

How are you trying to deregister your device? If you have your device, go to Settings/Messages, tap on Send & Receive, then your Apple ID and sign out.


If you no longer have your device, but have the same phone number on a new device, use this link→Deregister and Turn Off iMessage - Apple Support; it will send a confirmation to your phone number.


If the registered number is no longer in use you don’t have to deregister it; after a few days it will be automatically deregister.

Deregister

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