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I am getting messages that there is a problem with my Apple billing specifically with my Netflix charges. Is this message coming from Apple or is it a scam?

I am getting messages that there is a problem with my Apply payment method specifically with my Netflix charges. Is this message coming from Apple or is it a scam?

Posted on Nov 3, 2021 7:41 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2021 7:45 AM

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> hhttps://support.apple.com/HT201266


Does it have a message in red saying tehre's a problem?

1 reply
Question marked as Top-ranking reply

Nov 3, 2021 7:45 AM in response to HarryDiane

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> hhttps://support.apple.com/HT201266


Does it have a message in red saying tehre's a problem?

I am getting messages that there is a problem with my Apple billing specifically with my Netflix charges. Is this message coming from Apple or is it a scam?

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