Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Face ID

i think water entered my TrueDepth camera and my face id stopped working look at what it’s showing me when I enter to reset my face id 👇🏽👇🏽👇🏽👇🏽👇🏽👇🏽

Posted on Nov 2, 2021 9:30 AM

Top-ranking reply

Level 10

421,285 points

Posted on Nov 2, 2021 9:43 AM

I see you have a 'Face ID disabled' message. This document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

View in context

Similar questions