How can I get my money back

Welcome to the Apple Support Communities.

If this purchase was with the App Store, iTunes Store, or other digital Apple service, see: Request a refund for apps or content that you bought from Apple - Apple Support.

If this purchase was a product sold through the Apple Store, see: Returns & Refunds - Shopping Help - Apple.

Cheers,

Jack

derick263 Said:

"How can I get my money back: How do I get my money back?"

-------

Performed a Return?:

Once a return goes through, and is approved, note that it can take up to 30 days to get the refund. So, you'll just have to wait it out.

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)